Control Center

Install / Setup

Use this page to name your site, create your first admin, choose a database, and finish setup.

Setup not completed

Site Setup

Move step by step. Each tab covers one part of setup.

Step 1 of 4

Admin Users

After setup, add more admins here.

Bootstrap required

Complete bootstrap setup first, then add more admins from this panel.

Admin Session Inventory

Review active hub sessions, linked forum admin sessions, and recent revocation events from one control surface.

Sign-in required

Hub Sessions

0 active

Forum Admin Sessions

0 linked

Recent Session Events

Audit trail

Sign in to review hub and forum admin session activity.

Global Surfaces

Use Install / Setup as the master switch. When a surface is off, its main UI should not appear elsewhere in the workspace.

Use the host, database name, username, and password supplied by your infrastructure owner.

JSON remains available only as a local development adapter and is not part of the live setup surface.

Connection check

Verify the database connection before moving on.

QueryKey Assistant Sender

Used for assistant handoff emails and follow-up delivery.

Forum Sender

Used for forum invites, moderation notices, and account mail.

Delivery profile check

Validate the SMTP profile and sender identities before finishing setup.

Finish setup only after the site name, admin email, database destination, and sender addresses are all confirmed.

Move through each horizontal tab, then finish setup from Review.

Setup Overview

Welcome message will appear here

After you enter the site details and select Next, this panel turns into the first-run welcome screen.

The first-run message should confirm the site name, the new admin account, and the selected database adapter before you continue.

Intelligence Bases

Manage your knowledge ecosystem and downstream consumers.

Selected Base Insights

No knowledge base selected

Downstream Consumers

Notes

Add notes from the Organize step or the Rules tab.

Qkey Authoring

Create a simple book source inside the hub, then attach it to a knowledge base.

Simple Flow

Create a book, write the key pages, and attach it as a source for one knowledge base.

Source Status

Book Structure

Pick a page and keep the first book small.

Selected Draft Page

Book
Chapter

Knowledge Base Workspace

Work inside one selected knowledge base at a time: author the book structure and page content, then build the package.

Book Structure

Choose the page to edit from the active book.

One book at a time. The left column controls the outline and the right column edits the selected page.

Selected Page

Book
Chapter

Page Settings
Source Context

Package Builds

Manage, release, and roll back the package builds for one knowledge base at a time.

Recently Generated Bundles

Build ID Generated At Status

Build Maintenance

Selected Build

Choose a build from the table

The maintenance actions below will work on the selected build.

Operations Reference

Reference center for administrators: available routes, command examples, and workspace terms.

Use this page when your team needs operational details. Most day-to-day setup, authoring, and publishing work happens elsewhere in the workspace.

API Reference

CLI Commands

Ready to copy and run

Glossary

Usage Notes

Use this page as a quick reference. Humans can copy commands and routes directly, and AI agents can use the same commands and API names when automating knowledge-base work.

Channel Settings

Turn customer-facing channels on or off and manage how each one connects to your knowledge base.

QueryKey Assistant

Embedded assistant that answers from your published knowledge on the same site.

Installation Mode
Primary Base
Endpoint

Widget JS Script Tag


                                

Forum Install

Community forum that runs from a managed folder path on the same system as the hub.

Installation Mode
Host SystemSame host as hub
Admin URL

Folder Path


                                

Use Admin to open the forum through the trusted hub handoff.

Storage Adapters

The active adapter follows the current selection in Install / Setup.

Assistant Activity

Review recent customer questions, unresolved answers, content gaps, and support handoffs in one place.

Focus Today

This page keeps the first release simple so your team can quickly spot where customers still need a better answer.

Recent Questions

Recent customer questions worth reviewing first.

Needs Review

Items your team can act on right now.

Content Gaps

Handoff Snapshot

What You Can Review Here

This page focuses on question volume, answer quality, missing content, and support handoffs. It is meant for quick review, not full reporting.

Forum Activity

Review new discussions, unanswered topics, moderation demand, and which conversations should become published knowledge.

Focus Today

This page stays focused on the first things your team needs to keep conversations healthy and turn repeat questions into reusable knowledge.

Recent Threads

Recent discussions worth checking first.

Needs Review

Immediate actions for unanswered topics, moderation load, and routing updates.

Topic Gaps

Routing Snapshot

What You Can Review Here

This page focuses on discussion volume, unanswered topics, moderation load, and what forum conversations should feed back into authored knowledge.